We women love to complain. NO. Let me rephrase that so I do not get thrown with rotten tomatoes….I’m a woman who loves to complain.

Call it feedback, call it complain, call it whatever you want but I can vouch that it works to get you the attention you want. This is one secret recipe I learnt through my experience in the Customer Service line. Of course, don’t complain over petty issues if you can avoid it. My actions have resulted in me getting free travel size skin care items, results that I want, a certain banks regional head calling me up, waiver of late payment charges and many more.

I remembered a week back when I was checking in for my flight and there was a long queue. My colleagues and I were routed to the international check in counter. Upon reaching there, the MAS staff was upset with us despite the fact that there was no one queueing up. We explained that why we were routed there but she continued to mumble that she needed to check whether she can do it…yadda yadda yadda. Of course, we were equally upset by her service. So, while waiting for her to check, there was this small customer feedback machine placed at the counters. Being the evil women that we are, we proceeded to vent our frustration through our feedback. Guess what? I believe that MAS staff could not bear the *tit tit tit* sound we made with the machine,so she changed her tone to a sweet one. Sheeesh! Too late, she did not get a good review from us. *ngek*

So you see, I believe I am a very much dreaded and hated customer but who cares, I get what I want. Never, never under estimate the power of feedback and threat complain from a woman